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Fistulas May Save a Fist Full of Dollars
Georgia’s regional nephrology team cut the time dialysis patients spent on chest catheters by 13 percent.
- Dialysis patients with a fistula in their forearm have lower infection rates than those who use chest catheters.
- Educating patients about the benefits of a fistula versus a catheter to deliver the dialysis
Provide Care With Secondary Tubing
By using secondary tubing , which can be just as safe as primary tubing for many IV uses, this team saved a bunch of money.
- When not medically necessary, primary tubing is wasteful.
- Switching from primary tubing to secondary tubing, whenever appropriate
Calls Resonate for Ultrasounds
Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.
- No-shows adversely affect care and the entire lab.
- Dividing reminder calls among several staffers
Kid Food: Serve It
Pediatrics team suggested kid-friendly food like peanut butter and jelly sandwiches, and created restaurant style menus with imagery of zoo animals.
- Kids need to eat, and wasted food is wasting money.
- Offering kid-friendly food items
New Needles Bruise Less, Please Patients
Complaints about bruising dropped after this lab team took action to identify the root of the problem and get better supplies.
- A gentle touch shows patients we care and reduces their anxiety.
- Switching to a different needle provider
Cut Transport Turnaround Times
This Transport team got patients discharged or to their next destination quicker when they began keeping gurneys where they were needed, cleaned and ready for the next patient.
- Reducing transport times improves inpatient care, service and efficiency.
- Placing equipment where needed
Fast Pass Reduces Unneeded Tests
The lab team saved time and money when it identified which tests oncology patients actually needed, they created a pass to get patients to the front of the line, and fast-tracked the processing of tests.
- Getting the patient through the lab more quickly gets them diagnosed sooner.
- A "golden ticket" fast track system ensured patients got the tests they needed
Speeding Up Door-to-Door Trips
Transport time dropped when this team coordinated with other departments, ensured labs and meds were ready and made other improvements.
- A long wheelchair ride is inefficient and poor patient service.
- Getting better chairs improved transport times
Create Surgery Wait List
Dedicated employee shrinks surgery wait list backlog by 70 percent, clearing the way to fit emergency patients into the schedule.
- Plastic and Reconstructive Surgery patients were complaining about the wait for surgery, and the backlog prevented the scheduling of emergency surgeries.
- Created a wait list and called patients in order when there was an opening for surgery, so the process was fair to all patients.