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Accurate Logs = Better Care
The histology team clarified their log sheets, discussed their goals and set deadlines, and double-checked the logs to ensure quality.
- Complying with the documentation process is necessary for quality outcomes.
- Clarifying log sheets can help improve accurate documentation
Avoid Specimen Handling Errors
Lab identified the process, created a process map with highlighted photos and standardized tasks, and placed laminated copies around the lab.
- Avoiding errors allows the patient to get the correct diagnosis sooner.
- Creating a process map helps staff to correctly follow the procedure
Make Low-Sodium Meals Tastier
Food services included Mrs. Dash seasoning packets with meals, wrote scripts to explain the idea, and informed patients about diet options.
- Providing patients with healthy and tasty food helps them heal
- A little packet of Mrs. Dash can go a long way to making low-sodium palatable
Encouraging Patients to Get Screenings
More patients pledged to get screeings after members of this team began a strategic outreach campaign.
- Early detection of cancer saves lives.
- Training and peer-to-peer coaching of staff
Mistakes Cost Money
Admitting team increased training to ensure accuracy of data, created a reference tool for self-review, and conducted self-audits to catch mistakes.
- Hospitals need to file correct Medicare forms for proper reimbursement.
- Training and teamwork can improve the accuracy of Medicare forms
Personalize The Need for Screening
After identifying eligible members for colorectal screening, the team developed a personalized story for each patient, and created a follow-up process to contact them.
- Early detection is paramount to successful cancer treatment.
- Bringing the message to a personal level helps patients to understand
Scheduling Helps Cut Med Waste
Stacking your appointment schedule can help offset cancer medication costs.
- A same-day schedule for patients who use the same IV drug can reduce waste.
- Scheduling cancer patients on the same day brought costs down
Standard Needles Save Money
A standard needle is just as effective as a butterfly needle and costs less.
- Reduce costs and maintain quality of care with standard needles.
- Using standard needles will save your lab money
Cracking the Case of Missing Lab Orders
Team uses facts and fun to educate departments about workflow missteps .
- Reducing missing lab orders improves patient care and eliminates extra work for employees.
- Analyzing data to identify problem departments and working with them to find solutions
Transformed Team Tracks Transplant Patients
UBT dramatically improves the percentage of kidney transplant patients getting follow-up screenings and services.
- Regular follow-up care is crucial for kidney transplant patients, who are at risk for a host of complications, including cancer and pneumonia.
- Team hosted a special clinic for post-transplant patients, enabling them to get all their follow-up care in one visit
Whiteboard Helps Rehab Communications
Information-sharing improved among different groups of the care giving staff.
- Nurses, physical therapists, patients and family members all have the same information about the case.
- Using a whiteboard in patient rooms to record physical therapy sessions
Create Surgery Wait List
Dedicated employee shrinks surgery wait list backlog by 70 percent, clearing the way to fit emergency patients into the schedule.
- Plastic and Reconstructive Surgery patients were complaining about the wait for surgery, and the backlog prevented the scheduling of emergency surgeries.
- Created a wait list and called patients in order when there was an opening for surgery, so the process was fair to all patients.