Focus Areas
Website Help

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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What We're Focusing On

Our Labor Management Partnership touches almost every aspect of Kaiser Permanente operations. Learn more about our work and get tools to help you and your team in several key areas: Creating a #FreeToSpeak culture; Joy in Work; advancing performance improvement work focused on the four points of the KP Value Compass — Quality, Service, Affordability and Best Place to Work; and supporting the goals of the Total Health and Workplace Safety, and Workforce of the Future programs.

Affordability

Affordability
High-quality, affordable care: It’s been part of the KP promise and reason for being for more than 70 years. Unit-based teams are delivering on that promise by reducing waste, improving work processes and saving more than $35 million a year.

Best Place to Work

Best Place to Work
More than 90 percent of Kaiser Permanente employees say they’re proud to work at KP, for good reason. A strong social mission, a better model of care — and a better model of workplace engagement, opportunity and satisfaction. It’s all part of the plan.

Coalition Joint Staffing

Coalition Joint Staffing
The 2023 Coalition National Agreement moves us forward on a joint staffing process that reflects our shared commitment to making Kaiser Permanente the best place to receive care.

Equity, Inclusion and Diversity

Equity, Inclusion and Diversity
A diverse and inclusive workforce reflects our communities and helps make Kaiser Permanente a better place to work and receive care. Use the resources here to foster equity, inclusion and diversity for each other, our patients and the communities we serve.

Free to Speak

Free to Speak
Open communication leads to better patient outcomes, and there are surefire ways to build a culture where engaged employees feel safe speaking up. Use the tools here to help create a #FreeToSpeak culture at Kaiser Permanente.

Joy in Work

Team Communications
Joy in work is about being connected with what you do and why you do it. It’s the feeling of success and fulfillment that comes from doing work that matters. It connects us with colleagues and patients through a sense of shared purpose.

Quality

Quality
Frontline workers, managers and physicians use their partnership training and problem-solving tools to make Kaiser Permanente the best place to get care. That’s helped keep KP a leader in many measures of clinical quality.

Service

Service
In a time of rapid change and growing consumer choice, our partnership is drawing on the wisdom of more than 150,000 innovation experts — our staff and physicians. They’re helping develop new and better ways to serve KP members and patients, anytime, anywhere.

Total Health and Workplace Safety

Total Health and Workplace Safety
Kaiser Permanente workers and managers are taking charge of their own health and wellness. The rewards include a fuller life and a healthier, happier workforce.

Workforce of the Future

Work of the Future
Our Labor Management Partnership is preparing workers and the organization for the new jobs, skills and technologies that are redefining health care. KP members, patients — and staff — will benefit from this forward-looking approach.